Things to Evaluate When Renewing Your Telecom Contract


You’re on the cusp of renewing your telecom contract and the prospect is making you edgy.  Rightly so, because the boilerplate language in contracts is skewed to the advantage of carriers.

What if you had at your disposal a resource that knew all the tricks of the trade, because its employees had been part of it?  OpDecision has assembled a crack team of former industry insiders who know their way around a contract and how to surf a negotiating table straight to sizable savings for your company.

Let’s look at the things to evaluate when renewing your telecom contract.

Doing the homework

Are your vendor agreements automatically renewed?  That doesn’t favor you.  It favors the vendor.  Before renewal comes up, it’s crucial that you know what your options are.  That means doing the homework, to find out what the bottom line really is.

Knowing your renewal date allows you to satisfy the stipulation extant in most contracts for advising the carrier (in writing) at least 30 days before expiration.

But your calendar should also be reminding you to investigate your options early.  Starting the process at least 6 months prior to expiration ensures that your contractual provisions are being complied with and that all its terms continue to reflect your operational telecom needs.

Don’t buy stuff you don’t need

It’s amazing the interest in your contract some vendors will suddenly take when contract renewal is looming.

You need to remember that these people are paid to sell you stuff you don’t need.  They may dazzle you with statistics about your usage, saying you should bolt on this or that, but remain unmoved.  The upsell is just a cynical ploy to sell you features which may not be appropriate to your company’s telecom needs.

Knowing what those needs are and understanding how the services the vendor is trying to sell answer them is crucial. Having a someone in your corner who already has a handle on that serves you cost reductions.

OpDecision can do that for you, with a keen understanding of the role of telecom in your organization gained by careful analysis.

Know where you’re going

Connecting with your IT department and the experts who work in it will help you gain a clearer understanding of the strategic role of the cloud and telecom services to your company.

A roadmap of your future technological needs should be established well in advance of re-negotiating your contract, so you can examine how that contract serves your strategy.

You should also be asking yourself if long duration contracts (3 years, typically) won’t impede your plans, if you’re going to be needing changes in the near future.

An expert at the negotiating table

When you have an expert at the negotiating table who takes care of the evaluation of your contract for you, you have the power of telecom cost reduction on your side.

OpDecision experts have sat on both sides of the negotiating table.  Contact us to get us a seat at your table and the contract you need.

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