This legal client had a combination of users on both AT&T and Verizon. OpDecision was engaged to provide an international feature analysis.

During the analysis, OpDecision identified lines of service with no International use for over 6 months, many users were traveling Internationally without adding any global features which resulted in large usage charges and it was discovered most users were traveling for vacations and one-time business trips. OpDecision also negotiated with AT&T and Verizon to procure a free global feature that is on their account for casual travel without having to worry about policies and procedures.

Law Firm Case Study





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