2018’s Key Trends In Enterprise Mobility


We’ve had a banner year for technological integration, as businesses seek innovative ways to support productivity and growth with mobility solutions.

2018 promises to continue that trend, as the Internet of Things makes inroads in business environments.  That includes the use of wearables to streamline processes and provide employees with enhanced flexibility.

This year has also seen a surge in remote work arrangements.  With the rise of BYOD, employees can now choose to be present, physically, or via device or other technology.  As we’ve noted in another post, BYOD has its challenges, but its rewards are great.  With 67% of employees now using their personal device for business purposes, employers should take note.

Let’s review some of 2018’s key trends in enterprise mobility.


Artificial Intelligence is an emerging trend which will only become more prevalent in the coming year.  As I write, almost 60% of companies are thinking about how they can integrate AI.  This trend is so important, companies should be acquainting themselves with the technologies in play in a systematic and deliberate manner, in order not to be left behind.

Because of AI’s ability to render security systems more robust, this trend relates directly to the rise of BYOD and remote work.  This promises to secure personal devices more effectively, so companies can take full advantage.


A related trend is the use of conversational platforms to interact with employees, concerning matters like policy and issues with remuneration.  Chatbots know when they’ve been asked a question which transcends the scope of their knowledge base, so employees with more complex questions are passed on to a human colleague.

The effect is freeing human resources for more challenging projects.  Smaller, less complicated tasks are put in the hands of chatbots – a major step forward in business communication. Flowing out of these advantages are enhanced communication with employees, more insight into their workplace experience and less strain on human resources.

The immersive experience.

Augmented Reality is a crucial portal for businesses looking to revolutionize the way their employees are trained.  By immersing employees in the training experience with the use of graphics and step-by-step instructions, a whole new world of corporate education has been offered.

AR also has a key role to play in improving efficiencies and productivity.  This is already bearing out in applications addressing logistics.  Using AR, Samsung has seen its productivity rise by 22%.

Moving forward, AR offers numerous opportunities for technological streamlining and remote communication, enhancing and revolutionizing key communications between employees in remote locations.

All of 2018’s key trends in enterprise mobility promise to change the way we work.  The proviso is that enterprises examine the needs of their organizations to ensure they’re not jumping on a bandwagon for its own sake.  Key to that effort is identifying areas which would benefit, especially in terms of ROI.

Strategy around rollout, implementation and employee interactions with new technologies are all part of an integration strategy that brings your organization into the future constructively.

Contact OpDecision for outsourced enterprise mobility expertise.

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