Wireless communications are a “must have” in this brave new world of 24/7 accessibility. As the field continues to grow and evolve, businesses are challenged to keep pace. This line item in the budget can burgeon, unseen, when eyes are not trained on it with the intention of reining in costs. There are so many
The debate rages at companies everywhere. Is it better to suffer the slings and arrows of wireless expenses in-house, or outsource the task? There are convincing voices on both sides, but OpDecision is (naturally) on the side of outsourcing. There are some compelling reasons to consider an outsourced solution like ours and we’re going to
We’ve had a banner year for technological integration, as businesses seek innovative ways to support productivity and growth with mobility solutions. 2018 promises to continue that trend, as the Internet of Things makes inroads in business environments. That includes the use of wearables to streamline processes and provide employees with enhanced flexibility. This year has
The Bring-Your-Own-Device revolution is taking over companies everywhere. In an effort to reduce costs and raise productivity, enterprises are asking their employees to use their personal devices to conduct company business. The trend extends to laptops. It means that companies shell out less for technology and mobility, as employees use the supports they feel most
Since 2013, when T-Mobile became the first of the Big Boys to end subsidies, wireless carriers have been following suit. Some of them have taken a harder line than others, demanding that devices be bought over 24 months. Ultimately, it’s important to understand what the end of wireless carrier subsidies mean to your business. Earlier
For large companies, the work involved in the monitoring stage of the invoice cycle is intense. But it’s here you’ll find the greatest savings. While it’s a time-consuming affair, asking yourself the question “how do you process, validate and correct telecom invoices”, is a worthy pursuit. You need to know, in no uncertain terms that
You’ve got questions. Telecom analytics has answers. Here are 10 of them. 1. Can telecom help achieve our goals? Keeping telecom costs in line is achievable with the help of TEM. With a bird’s eye view of hidden savings, like dormant devices and under-used, or unused landlines, you’ll be able to divert resources elsewhere. 2.
Benchmarking is a standard business practice. To keep on top of performance, sales and quality, it’s important that businesses compare their policies and practices to those of competitors. It’s also important, however, that internal standards be applied. Why enterprises should benchmark their telecom environment is clear – to ensure that it’s providing the value-added service
When you’re looking for a vendor, the flavor of the relationship, whether it’s acknowledged or not, is set by the Request for Proposal (RFP). This document is the cornerstone of your vendor relationship, moving forward. It establishes the quality of the interaction. Following are the 3 most common RFP mistakes that telecom professionals make. In
The growing focus on telecom environments as drivers of performance and results is placing pressure on professionals in the sector to deliver. Demands from the executive tier for cost efficiencies is strong. At the same time, the upper echelons have a growing awareness that the value of telecom, when well-administered, is inestimable. How do telecom