Since 2013, when T-Mobile became the first of the Big Boys to end subsidies, wireless carriers have been following suit. Some of them have taken a harder line than others, demanding that devices be bought over 24 months. Ultimately, it’s important to understand what the end of wireless carrier subsidies mean to your business. Earlier
For large companies, the work involved in the monitoring stage of the invoice cycle is intense. But it’s here you’ll find the greatest savings. While it’s a time-consuming affair, asking yourself the question “how do you process, validate and correct telecom invoices”, is a worthy pursuit. You need to know, in no uncertain terms that
You’ve got questions. Telecom analytics has answers. Here are 10 of them. 1. Can telecom help achieve our goals? Keeping telecom costs in line is achievable with the help of TEM. With a bird’s eye view of hidden savings, like dormant devices and under-used, or unused landlines, you’ll be able to divert resources elsewhere. 2.
Benchmarking is a standard business practice. To keep on top of performance, sales and quality, it’s important that businesses compare their policies and practices to those of competitors. It’s also important, however, that internal standards be applied. Why enterprises should benchmark their telecom environment is clear – to ensure that it’s providing the value-added service
When you’re looking for a vendor, the flavor of the relationship, whether it’s acknowledged or not, is set by the Request for Proposal (RFP). This document is the cornerstone of your vendor relationship, moving forward. It establishes the quality of the interaction. Following are the 3 most common RFP mistakes that telecom professionals make. In
The growing focus on telecom environments as drivers of performance and results is placing pressure on professionals in the sector to deliver. Demands from the executive tier for cost efficiencies is strong. At the same time, the upper echelons have a growing awareness that the value of telecom, when well-administered, is inestimable. How do telecom
Voicemail has been a staple in the telecom world for many years. Before that, the answering machine made it possible for us to be away from the phone and receive messages to return calls when we had time. But as we all know, the telecommunications game has drastically changed. The most compelling factor in this
Anyone who works at a medium to large scale company knows there’s a challenge inherent in the question the title poses. The challenge is pinpointing accountability. The management of telecom functions tends to spill over department lines, implicating an accountability chain which is easily broken. It’s not just one person and it’s not just one
In a recent post, we examined the proposition that telecom is a utility. After unpacking it, we arrived at the conclusion that it’s a driver of your business’s growth, when leveraged according to certain indicators. Telecom savings don’t exist in a vacuum. They’re not had for their own sake. But are telecom cost savings strategic?
We think of utilities as infrastructural needs to support what we’re doing. Whether it’s at work or at home, utilities fall under the rubric of “needful things”. But is telecom just a utility? Ask business owners and you’ll find that almost half of them think so. But that’s changing rapidly, as people connect telecom to